05-11-2020 10:17 PM
Hello
DNAC 1.3.3.1
I have a CCO login that has multiple Smart Accounts linked to it (e.g. multiple customer domain identifiers).
When I configure DNAC to Link my Smart Account, it accepts my CCO credentials, but it doesn't give me a choice about which Account I wish to use - it just picks a random one. I need the ability to tell DNAC which Smart Account it should be using.
Is there a way to fix this?
regards
Arne
Solved! Go to Solution.
05-12-2020 06:04 PM
05-12-2020 05:35 AM
05-12-2020 05:51 AM
Thanks Mike. I will give that a try in the morning. If you ask me, there’s too much “auto” going on in DNAC :/) Can’t always rely on automatic decisions in complex environments.
05-12-2020 03:24 PM
You're right - you can choose the Virtual Account from the list of accounts within the Smart Account (Smart Account can contain many Virtual Accounts).
The issue that I have is that my CCO ID is linked to multiple Smart Accounts (i.e. multiple customers) - DNA does not allow me to choose the Smart Account - it just picks whatever it wants to.
I think this is a bug/feature
05-12-2020 06:04 PM
05-13-2020 03:38 AM
I made a wish via the DNAC GUI and I got a reply. This was an existing request on the roadmap ... and the feature will be coming soon.
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