Failed to upgrade Cisco DNA center from version 1.2.0.998 to 1.2.0.1013 - Failed to create base directory

[Peter Palasti]

Hi evereybody,

today i tried upgrade our DNAC, but I got an error message:

 " System update failed during DOWNLOADED_HOOKS. Failed to create base directory to export system update hook bundle in GlusterFS"

Anyone know about this problem or any idea how to solve this problem?

Thank you

[grabonlee]

Hi,

Were you doing the upgrade from the GUI or CLI? My advice to you is to open a TAC case. I also had issues going from 1.2.0.998 to 1.3.1, but my issue was different. The upgrade window kept spinning and hanging for hours.

[Peter Palasti]

I did from the GUI. I waited 10 minutes and restarted the upgrade process from GUI again.
After that, we are in the same boat because the upgrade window kept spinning and hanging for hours just like you had.