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Felipe A. Amaya
Beginner

The Geo Map is unavailable at this time. Please check your internet access settings and try again.

Hello 

 

I am encountering an issue when trying to view the Geo Map page under design of DNA Center.  My issue seems to be similar to https://community.cisco.com/t5/cisco-digital-network/geo-map-is-unavailable/td-p/3936318

 

The thread points to the client (me) which is browsing the access not the DNAC itself.  We have a proxy and I have the correct setting in my proxy on my laptop as well as in DNAC.  

 

Any information will be greatly appreciated.

 

Thank you.

 

 

2 REPLIES 2
Arne Bier
VIP Advisor

@Felipe A. Amaya  - if you are able to open a command prompt on your client PC that is having these DNAC Geo Map issues, can you issue the following two commands to resolve the required DNS records?

 

nslookup events.mapbox.com
nslookup api.mapbox.com

I ran a wireshark on my laptop while using DNAC Design (maps) and these DNS requests were made on my laptop. I have to admit I learned something new here - I thought it was DNAC that downloaded these maps

 

Hi Arne,

 

The nslookup return the following

 

nslookup events.mapbox.com 

 

Non-authoritative answer:

Name:    events.mapbox.com 

Addresses:  3.229.17.32

          52.20.99.146

          50.17.192.50

          34.236.103.41

          34.232.168.240

          34.193.250.53

          35.171.61.170

          52.22.199.39

 

nslookup api.mapbox.com 

 

Non-authoritative answer:

Name:    api.mapbox.com 

Address:  13.249.94.24

 

Thank you,