Problem with iox firmware

[CSCO12103188]

Hello,

I just installed c800-universalk9_iox-mz.SPA.156-2.T.bin to support iox on my 819 4G router. Everything seems fine but I find some strange information in iox show commands, see under "Network Information" -> default gateway and mask:

show iox detail

IOx Infrastructure Summary:

---------------------------

Services State                 : OK

Networking Configured          : OK

IOS Network Reachable          : OK

Host Infrastructure State      : OK

System Information:

-------------------

Build Date                     : Tue Jul 21 11:12:41 PDT 2015

Version                        : cwan_mizuno_dev/109

Uptime                         : 3d 8h 19m 45s

Disk Space Usage               : 32% (309MB)

Memory Usage                   : 38% (193MB)

CPU Utilization                : 1%

Networking Information:

-----------------------

IP Address                     : 10.10.98.2

IP Gateway                     : 255.255.255.0

IP Netmask                     : 10.10.98.1

IOx Host Agent:

---------------

Debug Level                    : WARNING

IOx Processes State:

--------------------

caf                            : Running

crond                          : Running

ioxhad                         : Running

libvirtd                       : Running

monit                          : Running

I can reach the web-interface on 10.10.98.2 but when I try to run ioxclient commands towards it I get error 404. Running iox on ubuntu 14.04.

So I tried to upgrade my iox firmware to "p1021_c800.V1.0.0.20.bin.zip" but then I get this from my show commands:

show run | section iox

iox

host ip address 10.10.98.2 255.255.255.0

host ip default-gateway 10.10.98.1

host boot flash:p1021_c800.V1.0.0.20.bin

-----------------------------------------------------------------------------

show iox detail

IOx Infrastructure Summary:

---------------------------

Services State                 : FAIL

Networking Configured          : OK

IOS Network Reachable          : OK

Host Infrastructure State      : FAIL

System Information:

-------------------

Build Date                     : Wed Feb 17 20:41:26 PST 2016

Version                        : cwan_mizuno_dev_v156_1_t_throt/57

Uptime                         : 0d 0h 4m 34s

Disk Space Usage               : 32% (309MB)

Memory Usage                   : 40% (202MB)

CPU Utilization                : 2%

Networking Information:

-----------------------

IP Address                     : 10.10.98.2

IP Gateway                     : 255.255.255.0

IP Netmask                     : 10.10.98.1

IOx Host Agent:

---------------

Debug Level                    : WARNING

IOx Processes State:

--------------------

caf                            : Not Running

crond                          : Running

ioxhad                         : Running

libvirtd                       : Running

monit                          : Running

Anyone have any idea or experience about this behavior?

Thanks!

Oscar

[tyu@cisco.com]

Hi Oscar,

Looks like gateway and netmask are swapped in "show iox detail" output. I can reproduce this symptom in the lab. This is a display issue, network interface and routing table entry on IOx host are configured properly.

Could you try upgrading the IOS image to 156-1.T1? It is embedded with a newer version of IOx image.

Please remove "host boot flash:p1021_c800.V1.0.0.20.bin" from configuration before you reload the router.

-Ting

[CSCO12103188]

Hi,

Where can I find 156-1.T1?

I only have access to the file area here on devnet community and the only image available here is the 156-2.T for 819 platform.

Thanks

Oscar

[Steve Zhang]

To get the 15.6.1T1, please go to CCO below for downloading.

https://software.cisco.com/download/special/release.html?config=5d86ddfef03e0be6da411eb08d75cfd7

[CSCO12103188]

Unfortunetly I don't have support contract for this device, I can only download images from the "restricted" section here on devnet. .../docs/DOC-68539.

And there you only have the "c800-universalk9_iox-mz.SPA.156-2.T.bin." version.

Could you add 15.6.1T1 to there?

Best regards

Oscar

[srikanth512]

Hi Steve,

I am also facing the same issue with the Iox. The gateway and netmask are swapped when I run 'sh iox detail' but the configuration seems to be normal.

I have booted the device with c800-universalk9_iox-mz.SPA.156-1.T1.bin image but unable to access Iox interface.

anyone have any idea about this behaviour?

Thanks,

Srikanth

[srikanth512]

Hi Ting,

I am also facing the same issue with the Iox. The gateway and netmask are swapped when I run 'sh iox detail' but the configuration seems to be normal.

I have booted the device with c800-universalk9_iox-mz.SPA.156-1.T1.bin image but unable to access Iox interface.

anyone have any idea about this behaviour?

Thanks,

Srikanth