AVAYA Definity ASAI Link Error: Unable to activate Post-Routing for any ASAI Link

[mhshafiq1]

I am facing some issue with setting up a UCCE-Avaya link using Definity PG. I have verified the link using asai_test utility but I get following error in the pim1 logs of the PG i created for this connection.

03:33:41:378 PG1A-pim1 Peripheral 5004 sending OPC PIM_OK_ACK acknowledgment for command PIM_CONFIGURE_REQ (TransID=0).
03:33:41:380 PG1A-pim1 Trace: ProcessPIMSetActiveReq: Trying to activate Peripheral 5004 on side 1.
03:33:41:381 PG1A-pim1 Trace: ATTPeripheral::StartApplicationThreads
03:33:41:381 PG1A-pim1 Trace: CVBridge::StartApplicationThreads
03:33:41:382 PG1A-pim1 Trace: ProcessPIMSetActiveReq: Trying to activate Peripheral 0x138c
03:33:41:383 PG1A-pim1 Trace: START Thread: ProcessCVMsgsThread (TID=1488)
03:33:41:744 PG1A-pim1 Unable to activate Post-Routing for any ASAI Link.
03:33:41:745 PG1A-pim1 Unable to activate ASAI Link 0.
03:33:41:745 PG1A-pim1 Trace: BriCard 0: Being Set IDLE. IDLE Timer activated (90 sec)
03:33:41:745 PG1A-pim1 Trace: PIM Activation failed [2 of 10 max]
03:33:41:745 PG1A-pim1 Notifying Out Of Service to OPC (PIM Activation failed).
03:33:41:745 PG1A-pim1 Trace: PimIO::SendOPCCSTAMessage - Peripheral not active, message dropped.
03:33:41:746 PG1A-pim1 Peripheral 5004 sending OPC PIM_ERROR_ACK acknowledgment for command PIM_SET_ACTIVE_REQ (TransID=0).
03:33:41:746 PG1A-pim1 ProcessPIMSetIdleReq: Peripheral 5004 going idle.
03:33:41:747 PG1A-pim1 Trace: ATTPeripheral::StopApplicationThreads
03:33:41:748 PG1A-pim1 Request to terminate PIM's CTI threads for Peripheral 5004.
03:33:41:749 PG1A-pim1 Trace: CVBridge::StopApplicationThreads
03:33:41:783 PG1A-pim1 Trace: DONE Thread: ProcessCVMsgsThread (TID=1488)
03:33:43:759 PG1A-pim1 Trace: BriCard 0: SetIdle: IDLE Timer cancelled
03:33:43:759 PG1A-pim1 ASAI Link 0 is now IDLE.
03:33:43:759 PG1A-pim1 Trace: CVBridge::StopApplicationThreads Completed
03:33:43:760 PG1A-pim1 Trace: CVBridge::CleanupObjects
03:33:43:760 PG1A-pim1 Trace: Initiating Peripheral Cleanup
03:33:43:760 PG1A-pim1 Trace: BRI/CMS Variable initialization Cleanup complete
03:33:43:760 PG1A-pim1 Trace: ResetPIMConfiguration Cleanup complete
03:33:43:760 PG1A-pim1 Trace: Peripheral Queue Cleanup complete
03:33:43:761 PG1A-pim1 Trace: CVBridge::CreateObjects
03:33:43:762 PG1A-pim1 Peripheral 5004 sending OPC PIM_OK_ACK acknowledgment for command PIM_SET_IDLE_REQ (TransID=3).

I am unable to find any detail for this error anywhere could someone help me out please. Complete pim1 logs are attached.

[George Michaell]

Hi there,

Since you have been working on this deployment model so you might be able to help me with it

we have to implement a setup like ICM--->Defnity PG Avayaa, where the Queuing platform would be CVP

the test we have done so far is that the call lands at Avya end via service node and Route Select node with TR, we cannot use service node as it limits the configuration and the data to be passed to the ACD, so we opt to use the route select.

The problem comes when we use Queue to skillgroup node with the build in TR option, it fails and also we are not able to use TR to VRU option as i was thinking to use a queue to skill group node and TR to VRU node separately.

Any suggestion would be appreciated