CML 2.0 HTML password recovery

[russell.sage]

How do you reset the user account for web interface.

[Martin L]

can you still log in into CLI of CML with sysadmin account? there is password recovery procedure if u can login.

if not, then re-install (but keep old one just in case). see if you can register license on your new one. if not, you will need to request authorization via email, see https://learningnetwork.cisco.com/s/question/0D53i00000VCdNGCA1/out-of-compliance-issuefix

Regards, ML
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[russell.sage]

Hi

Thank you. I can reach the cockpit on port 9090 but sysadmin password isn't accepted on this page. From within VM Workstation I can access the VM and I can login to CLI of the CENTOS Linux 8 with the sysadmin account and password.

I would delete the VM and start again but I have to deregister first but I can't do that because I can't log in

[Martin L]

if you can log in with sysadmin into CLI, see 5. How do I reset my password?    from https://developer.cisco.com/docs/modeling-labs/#!faq/system-administration

[russell.sage]

Hi

Thank you for your kind responses

However,

I can no longer log in via the CML UI

I can no longer log in via  the CML web console of the server on port :9090 with the sysadmin credentials.

From the attach screenshot I am able to log into CML controller CLI with the sysadmin credentials. But I can't reset passwords from here and I can de-register from here to allow me to delete the VM and start again.

[Martin L]

my fault, I misread that option listed in step 5. if you can de-register, you should be good for new install.

not sure if you can de-register from CLI of CML; so, I would contact CML ppl. 

best of luck!