I can't believe this. This is the caliber of practice question I have to work with in order to prepare for the exam? Do they really think Cisco is going to have "just make it work" as a multiple choice option on the real exam? Not only this, but of the 60 questions it gives you in Practice Exam Mode, more often than not the same question appears twice. The people who made this practice test should be ashamed. I'm going to try my best to get my money back for this "Practice Exam" software. I whole heartedly advise against anyone paying money for this.