07-04-2018 05:40 PM - edited 03-20-2019 07:28 PM
Dear Team,
I have an issue when connect to SX20 using proximity in my laptop with Windows 7 64bit. The error is "Finding video systems". i already upgrade driver soundcard and using the latest version of proximity then follow this tutorial https://proximity.cisco.com/help/?platform=win&code=AUDCLNT_E_UNSUPPORTED_FORMAT , But not solving this issue.
Regards,
Ferly
08-02-2018 11:43 PM
08-02-2018 11:51 PM
Hi mneergaa,
thanks for your reply.
the laptop can connect using proximity if i'm using headphone or I uninstall driver soundcard.
thanks
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