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shengl
Cisco Employee

How to make Proximity work? Help needed

Dear Proximity team,

I recently installed Proximity version 1.1.1.0 Windows. Since installation completed, the Proximity tray icon keeps saying "Searching for video systems..." when I mouse over it. 

I tried to sit close to TP device (building 31 1st floor Hearts Castle conf room), and there is nothing happens. What should I do to make this work?

My laptop is Lenovo W540, a standard Cisco laptop. I see my colleague who has Macbook has using Proximity to share screen, and it is pretty nice feature but my windows version just does not work for me.

Please help and appreciated.

Sam

Some update: by reading the reply to others, I disabled all the effect with my mic, then proximity starts working.

1 ACCEPTED SOLUTION

Accepted Solutions

Hi Marc,

It's highly recommended that you upgrade your SX10 to CE8.x which fully supports Proximity.

TC7.3.2 is also subject to some security vulnerabilities, and this version has been deferred as well.  If you're going to stay on the TC software train, you should upgrade to at least version TC7.3.6.

Wayne
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Please remember to rate responses and to mark your question as answered if appropriate.

Wayne
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Please remember to rate responses and to mark your question as answered if appropriate.

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18 REPLIES 18
Dan Peder Eriksen
Cisco Employee