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Beginner

Re: Issues with Dell Latitude 5285 Proximity Application - Microphone not Working

Proximity version 3.0 does not fix the issue with the Dell 5290 2 in 1 laptop.  The program now sees the computer has a microphone, but it will not detect any of the cisco systems.  I've verified it does work on version 3.0, on a normal laptop.

Beginner

Re: Issues with Dell Latitude 5285 Proximity Application - Microphone not Working

I had just encountered this problem on a Dell Latitude E7450.  After updating drivers and installing the Proximity 3.0 software I was still having a problem finding the microphone.  As it turns out, my issue was not having App Privacy enabled for the microphone.  Once I turned it on, Proximity worked as advertised.

Cisco Employee

Re: Issues with Dell Latitude 5285 Proximity Application - Microphone not Working

Can you elaborate on what you are referring to with "App Privacy"? Curious as to the steps you took to resolve this. I appreciate any insight you can offer.
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