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Proximity is not pairing with few laptops

narayan_india
Level 1
Level 1

Proximity is paring with few laptops and mobiles. However it is not pairing with another set of laptops. All these machine are from same manufacturer and similar version is Proximity and device drivers.

 

1 Reply 1

mneergaa
Cisco Employee
Cisco Employee

These issues are hard to address, and could be down to variation in hardware production within one laptop model. I'd recommend verifying some settings that could improve pairing. These settings are relevant:

  • Audio enhancements: Disable
  • Mic boost: 0
  • Recording rate: if 48Khz fails, try 44.1kHz.
  • Recording volume: Make sure it's not 0 or very low