Proximity issue in Mac´s

[alejandroleyva]

in my organization many macs can not be connected by proximity to the VC devices

[luisga]

Alejandro,

Did you review the troubleshooting guide?

https://community.cisco.com/t5/mobile-applications-documents/troubleshooting-guide-cisco-proximity/ta-p/3148841

It has a lot of valuable information to troubleshoot problems with Proximity. I'm using a MacBook Pro myself and I don't have any problems using Proximity. You might wat to start by trying to isolate the problem, check if all the laptops having the problem are running the same version of macOS or Proximity.