My company is currently deploying HP Elitebook Folio 1040 G3 laptops and Webex Desktop Application ver 184.108.40.206 proximity does not work. We've updated audio drivers and attempted several removals and installations but it does not resolve the problem. Cisco TAC stated to post her for assistance. Thank You
I have updated the Webex desktop app to 220.127.116.11 and it did not resolve the issue. The proximity portion of the desktop app still fails with both cloud and prem registered devices. It appears to crash the microphone on the HP. The mic is a Conexant ISST device on the latest drivers.
Proximity 3.0.7 primarily addresses issues with false positives in the ultrasound pairing message decoder. This was reported in to us in the support forums.
The steps taken to address this are:
Require higher coinfidence when receiving ultrasound...
Cisco Proximity 2.0.8 includes some changes to the Windows installation package to facilitate mass deployment. None of these changes break backwards compatibility. The changes are these added msi properties:
LAUNCHPROXIMITY (Default: 1)
If set to 0, pr...
The Cisco Technical Support mobile application for iOS and Android devices provides access to our most frequent support tools and information while you are on the go. Several features are freely accessible by anyone including access to the Cisco...