Dear Cisco,
We have been using C819HG+7-K9 type 3G router one of our projects.We have a cellular interface restarting problem with this routers.I read some topics about this bug(CSCtn79173 ).We have about 50 pieces of this router and have to solve this problem.As I undestand we need a new IOS for this type of devices.Is it posible to solve this problem with new IOS and how can I have it?
Best Regards,
Osman Aral
Cisco IOS Software, C800 Software (C800-UNIVERSALK9-M), Version 15.1(4)M5, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2012 by Cisco Systems, Inc.
Compiled Tue 04-Sep-12 21:52 by prod_rel_team
ROM: System Bootstrap, Version 15.1(4r)M, RELEASE SOFTWARE (fc1)
MARAS_10H_2 uptime is 22 hours, 46 minutes
System returned to ROM by reload at 15:51:14 TR Mon Nov 28 2016
System restarted at 15:52:25 TR Mon Nov 28 2016
System image file is "flash:c800-universalk9-mz.SPA.151-4.M5.bin"
Last reload type: Normal Reload
Last reload reason: Embedded Event Manager action
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Cisco C819HG+7-K9 (revision 3.0) with 492620K/31667K bytes of memory.
Processor board ID FCZ1717C2RK
4 FastEthernet interfaces
1 Gigabit Ethernet interface
1 Serial(sync/async) interface
1 terminal line
1 Virtual Private Network (VPN) Module
1 Cellular interface
DRAM configuration is 32 bits wide
255K bytes of non-volatile configuration memory.
250880K bytes of ATA System CompactFlash (Read/Write)
License Info:
License UDI:
-------------------------------------------------
Device# PID SN
-------------------------------------------------
*0 C819HG+7-K9 FCZ1717C2RK
License Information for 'c800'
License Level: advipservices Type: Permanent
Next reboot license Level: advipservices
