CISCO AnyConnect Secure Mobility Client logon issue

[mustufamomin]

Hi Experts,

We are on CISCO AnyConnect Secure Mobility Client Version 4.1.00028

I am getting the message after typing my username and password: "User credentials prompt cancelled.", why? any suggestions?It is not allowing me to log in to VPN. 

Thanks.

[Luke Oxley]

[@mustufamomin@yahoo.com],

Thanks for your post. I will gladly get this resolved for you, but firstly I have a few requests.

1. Are you running an IOS or ASA platform on the headend?

2. Has this ever worked correctly?

3. Please attach a sanitised copy of your configuration for me to inspect. From experience I know you can often get this error when a RADIUS server is not available. The live syslog may also give us a better insight as to what is causing this.

Look forward to hearing back.

Kind regards,

Luke

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[atulpal singh]

hi luke , i am having the same problem. it was working fine. i think it depends on the number of users logged in concurrently . i have an asa 5512.
i noticed i got a problem after i notice two users already logged on. does that mean the default max users are 2 ?