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Smart Net Total Care Guided Resources

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8/9/24 3:31 PM - edited
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Adoption Lifecycle

Where to start in progress?
Comments
rehan-zafar
Level 1
Level 1

Dear CISCO Support ,

I am continuously receiving following error when attempting to register with SMARTNET total care portal.

“Your user profile does not have complete address. Please update your Cisco Account profile with the complete address”

Product Number

Product Description

PAK/Serial Number

Product Type

Instance Number

FPR1010-NGFW-K9

 

 

I have been in contact with CISCO support via email & they have modified the address and checked it but I still getting the error.

Please assist with this unusual issue as we have to open the case for firewall & I am trying since 2 weeks.

Regards,