SOLOUTION:
Problem
Catalyst 9000 Series switches boot into bootloader prompt when stack 1+1 bit is set which means the switch is configured for StackWise-Virtual. This can be identified by looking at error below when user tries to boot the switch from the bootloader prompt.
"Chassis 2 reloading, reason - Active/Standby selection failed in 1+1 Mode"
switch: boot
attempting to boot from [flash:packages.conf]
Located file packages.conf
#
##########################################################################################################################
Validate packages: SHA-1 hash:
calculated 550C9730:667B2788:DD6F6B06:D0FFA819:01A315DA
expected 550C9730:667B2788:DD6F6B06:D0FFA819:01A315DA
Both links down, not waiting for other switches
Switch number is 2
Chassis 2 reloading, reason - Active/standby selection failed in 1+1 Mode <<<<<<
Feb 19 20:06:55.572 FP0/0: %PMAN-5-EXITACTION: Process manager is exiting: reload fp action requested
Feb 19 20:06:57
Initializing Hardware...
System Bootstrap, Version 16.6.1r [FC1], RELEASE SOFTWARE (P)
Compiled Sat 07/15/2017 8:31:57.39 by rel
Current image running:
Primary Rommon Image
Last reset cause: SoftwareReload
C9300-48U platform with 8388608 Kbytes of main memory
attempting to boot from [flash:packages.conf]
Located file packages.conf
#
##########################################################################################################################
Validate packages: SHA-1 hash:
calculated 550C9730:667B2788:DD6F6B06:D0FFA819:01A315DA
expected 550C9730:667B2788:DD6F6B06:D0FFA819:01A315DA
Another way to identify this problem is by looking at STACK 1+1 bootloader variable by using "set" command in bootloader mode. To get the switch in bootloader mode, press mode button while switch starts to boot up.
switch: set
ABNORMAL_RESET_COUNT=0
AUTOREBOOT_RESTORE=1
BOARDID=20569
BOOT=flash:packages.conf
BSI=0
MAC_ADDR=00:ab:cd:ef:01
MANUAL_BOOT=yes
MODEL_NUM=C9300-48UXM
MODEL_REVISION_NUM=D0
MOTHERBOARD_ASSEMBLY_NUM=73-17959-06
MOTHERBOARD_REVISION_NUM=A0
MOTHERBOARD_SERIAL_NUM=XXXXXXXXXXX
RANDOM_NUM=1901228755
RET_2_RCALTS=
ROMMON_AUTOBOOT_ATTEMPT=3
STACK_1_1=2_0 <<<<<<<
SWITCH_IGNORE_STARTUP_CFG=1
SWITCH_NUMBER=2
SYSTEM_SERIAL_NUM=XXXXXXXXXXXX
TEMPLATE=access
VERSION_ID=V01
switch:
Solution
Unset the Stack 1+1 variable. After this switch will be able to boot normally.
switch:unset STACK_1_1
switch: set
ABNORMAL_RESET_COUNT=0
AUTOREBOOT_RESTORE=1
BOARDID=20569
BOOT=flash:packages.conf
BSI=0
MAC_ADDR=00:ab:cd:ef:01
MANUAL_BOOT=yes
MODEL_NUM=C9300-48UXM
MODEL_REVISION_NUM=D0
MOTHERBOARD_ASSEMBLY_NUM=73-17959-06
MOTHERBOARD_REVISION_NUM=A0
MOTHERBOARD_SERIAL_NUM=XXXXXXXXXXX
RANDOM_NUM=1901228755
RET_2_RCALTS=
ROMMON_AUTOBOOT_ATTEMPT=3
SWITCH_IGNORE_STARTUP_CFG=1
SWITCH_NUMBER=2
SYSTEM_SERIAL_NUM=XXXXXXXXXX
TEMPLATE=access
VERSION_ID=V01
switch:
Once Stack 1+1 bootloader variable is unset then issue the boot command so that switch can boot from the boot variable set on the switch.
switch: boot
attempting to boot from [flash:packages.conf]
Located file packages.conf
#
##########################################################################################################################
Validate packages: SHA-1 hash:
calculated 550C9730:667B2788:DD6F6B06:D0FFA819:01A315DA
expected 550C9730:667B2788:DD6F6B06:D0FFA819:01A315DA
Both links down, not waiting for other switches
Switch number is 2
