Accidentally opened e-delivery of PAK with Cisco account not tied to Smart Account/Service Contract
I am trying to setup some Cisco products for the first time and am having trouble due to my lack of knowledge.
I was forwarded an email from the reseller that contains a link to obtain an e-delivery to a PAK file for the Cisco Firepower Management Center Virtual Appliance. I mistakenly opened this link while signed into my personal cisco profile that is not associated with a Cisco service / smart account. Now when I go to https://software.cisco.com and open traditional licensing for my account. Is the PAK stuck on being associated with my account only now? I am working on getting a Cisco account that is tied to my organization right now; when I do the correct account, am I able to open the email that contained the e-delivery PAK link and get key reregistered to a different Cisco account instead of my personal one? I didn’t actually convert the PAK to a license yet; I only opened the email that the reseller sent me that contains the PAK.
The PAK/Token for the FMC licenses shows up in my profile. It says that the status is unfulfilled and the licenses used are at “0” while there are 50000 available.
I don’t have access to another Cisco account that is tied to my organization right now, but when I do get one, am I able to open the email that contained the PAK and get the token reregistered to a different account instead of my personal one? I didn’t convert the PAK to a license yet; I only opened the email that the reseller sent me that contains the PAK. I looked up the instructions to license the FMC here:
The FMC hasn’t been registered to the firepower threat defense devices yet. Is there a difference between using the License Registration Portal or the Cisco Smart Software Manager?
So assuming I received a Cisco Smart Account, I would sign in to the Smart Account and open the PAK file and convert it? Then I would deploy the virtual appliance in VMware and register the license for the FMC in there?
I’m very new to the whole Cisco registration process and am completely lost. I appreciate the guidance and help very much.
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