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AIR-AP1562E revert to old image/corrupted

Hello, we have a air-ap1562e that was installed with a too big .tar file the AP don't have enough memory to complete the install.  Now the AP boot to the command line to configure Mobility-Express.  We configure Mobility-Express and login the Web access but don't see the Ap.  We want to configure this Ap for Mobility-Express.  We think the .tar file is corrupted.  Reset to AP to Factory default, but it does not boot to the original image.  How do we remove the too big .tar file for the AP, so we can install the correct Image?  Here is the message we receive

 

APA#ap-type mobility-express tftp://10.10.10.10/AIR-AP1560-K9-ME-8-
5-161-0.tar
Image upgrade not needed, changing AP Type to Mobility Express
APAC4A.67AD.FAC2# Stopping Cisco r Stopping Serial Getty on ttyS
0...
Stopping Cisco klogd...
[ OK ] Stopped Cisco printkd.
[ OK ] Stopped Cisco klogd.
[ OK ] Stopped Cisco led servic

CURRENT IMAGE from show ver

Processor board ID FJC2########
AP Running Image : 8.10.121.0
Primary Boot Image : 8.10.121.0
Backup Boot Image : 0.0.0.0
Primary Boot Image Hash:
Backup Boot Image Hash:
AP Image type : MOBILITY EXPRESS IMAGE
AP Configuration : NOT ME OR EWC-AP CAPABLE
1 Gigabit Ethernet interfaces
2 802.11 Radios
Radio Driver version : 9.0.5.5-W8964
Radio FW version : 9.1.8.1
NSS FW version : 2.4.28

 

Thanks

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Re: AIR-AP1562E revert to old image/corrupted

You will need TAC to go in with shell access.
Only TAC can access the shell because the AP will require a challenge password which TAC can generate easily.
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