Authenticity of an equipment.

[mtmharison]

Hello,
Is there a website or a means to verify that equipment is genuine and not a copy or counterfeit?
Thank you.

[balaji.bandi]

Look for the serial number and go to :

https://cway.cisco.com/sncheck/

sugest to go with cisco partner always.

[mtmharison]

Thank you Balaji,

the link that you give shows if the product is covered by a contract but it doesn't show if it's an authentic or a copy

[Seb Rupik]

Hi there,

You could submit your serial numbers for a 'health check':

https://www.cisco.com/c/m/en_emear/brand-protection/index.html

cheers,

Seb.

[mtmharison]

Seb,

i've tried to enter some SN in the link that you gave and I'm still waiting for a response from cisco now.

I will let you  know as soon as I receive an answer

thanks

[mtmharison]

still no response from cisco

[balaji.bandi]

cisco do some process and due delligency while checking this.

wait for some time or contact local cisco SE for support.

[mtmharison · Accepted solution]

finally, i've received the response from cisco