Cisco 3850 error after upgrade

[Kamigakuro]

Hi, i tryed to upgrade software from 16.03 to 16.09.

After install and reboot I saw this on repeat:

mainboard hardware authentication failed. abort init

Does anyone know how to fix it? 

P.s. writertc command from rommon did't help.

Thanks!

[balaji.bandi]

looks like a bug for 16.9

try any thing can support 16.12.X

[Kamigakuro]

I tried load in bundle mode, but 16.3.x version, also has "mainboard error". I can try 16.12.x version tomorrow, but think what result will be same. 

[balaji.bandi]

Do not go lower version, go always higher version suggested

[Leo Laohoo]

Raise a TAC Case.  This could be CSCvn16574 or CSCvm55208.

[Kamigakuro]

Is it free? 

[Leo Laohoo]

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@Kamigakuro wrote:

Is it free? 

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Can you elaborate?

[balaji.bandi]

Is it free? 

Raising TAC case is not free ? you need to have smart net contract or service contract , if the product is new and have warranty you can open a TAC for address.

is this make sense ?