License registration issue in ISR 4K

[VinayR4271779]

I got this error already converted to smart entitlements when putting the pin for getting the license  please help me on this

[balaji.bandi]

Can you post more information what error you getting, suggest to contact cisco License team over phone, they could able to fix quicker than community here.

[VinayR4271779]

Please look in to the image attached , the issue is I have a ISR 4k recently purchased  router  and got the pak from vendor while putting the Pak in licensing  portal  to download the license I got the following error