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my c3560x switch Error

i have a c3560x switch after ios load it gives me this error and loops it for ever

cisco WS-C3560X-24P (PowerPC405) processor (revision A0) with 262144K bytes of memory.
Processor board ID FDO1439K0MA

 

00:00:31 UTC Mon Jan 2 2006: Unexpected exception to CPUvector 700, PC = FFFFFF2C
-Traceback= 0xFFFFFF2Cz

Cisco IOS Software, C3560E Software (C3560E-UNIVERSALK9-M), Version 15.0(2)SE11, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2017 by Cisco Systems, Inc.
Compiled Sat 19-Aug-17 09:04 by prod_rel_team

Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!
SRR0 = 0x01C46040 SRR1 = 0x00029230 SRR2 = 0x025EEF04 SRR3 = 0x00029230
ESR = 0x00000000 DEAR = 0x00000000 TSR = 0x8C000000 DBSR = 0x01000000

CPU Register Context:
Vector = 0x00002000 PC = 0x025EEF04 MSR = 0x00029230 CR = 0x30000053
LR = 0x025EF6B8 CTR = 0x025B45D8 XER = 0xE0000018
R0 = 0x00000000 R1 = 0x056BB4D0 R2 = 0x00000000 R3 = 0x00000000
R4 = 0x00000035 R5 = 0x00000000 R6 = 0x056BB548 R7 = 0x00000000
R8 = 0x032EB248 R9 = 0x00000000 R10 = 0x04789244 R11 = 0x00000848
R12 = 0x50000053 R13 = 0x0B98279C R14 = 0x01F8B8B4 R15 = 0x00000000
R16 = 0x00000000 R17 = 0x056BB548 R18 = 0x00000000 R19 = 0x00000000
R20 = 0x00000000 R21 = 0x00000000 R22 = 0x00000000 R23 = 0x00000000
R24 = 0x00000000 R25 = 0x056BB548 R26 = 0x00000000 R27 = 0x00000001
R28 = 0x00000000 R29 = 0x00000035 R30 = 0x048D5E8C R31 = 0x00000000

Stack trace:
PC = 0x025EEF04, SP = 0x056BB4D0
Frame 00: SP = 0x056BB518 PC = 0x00000001
Frame 01: SP = 0x056BB540 PC = 0x025EF6B8
Frame 02: SP = 0x056BB598 PC = 0x025B4678
Frame 03: SP = 0x056BB5B0 PC = 0x0202D538
Frame 04: SP = 0x056BB5D0 PC = 0x01F8C810
Frame 05: SP = 0x056BB6E8 PC = 0x01F6F368
Frame 06: SP = 0x056BB6F0 PC = 0x01F8B8CC
Frame 07: SP = 0x056BB6F8 PC = 0x026A86CC
Frame 08: SP = 0x00000000 PC = 0x026A2C80

4 Replies 4

balaji.bandi
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Try role back to old version see switch works as expected :

 

https://www.cisco.com/c/en/us/support/docs/switches/catalyst-2950-series-switches/41845-192.html

 

before upgrade have read the release noted and compatability. ?

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Leo Laohoo
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Raise a TAC Case so they can analyze the cause of the crash.
Does this switch have any SM module attached?

Sorry But How To Raise It,
No There is no SM module installed.

Call cisco TAC numbers and give your serial number, if you have smartnet contract they will send RMA depends on issue,.

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