No Outbound Calls

[RadwanAbulsayen]

Hi,

Guys first of all I'm new to this. I'm having problems in CUIC outbound calls report. It doesn't work, And I'm not sure it is sat up or not. We have CCX version 12.0.1.10000-24, And we don't have problems in inbound reports, But we cant get the outbound calls which is a problem for us because we cant determine the outbound calls. I've attached a picture that shows we cant assign users because there is no values in campaign list unlike in inbound calls.

"Please kindly help me ASAP"

Best regards

[Anthony Holloway · Accepted solution]

Duplicate: https://community.cisco.com/t5/contact-center/cant-get-outbound-calls-report-cuic/m-p/4047151