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Recording

Hi all, 

 

I tried to record a two-hour interview, but unfortunately, every researcher's nightmare was realized and I can only hear my (host) voice and not the voices of other participants when I play it back.  I'm not sure why this happened and am desperate to either:

 

(a) find a fix so that I can hear all audio; or

 

(b) avoid repeating the mistake again. 

 

The file saved as a .wrf on my computer, but i don't see it saved under the 'Recordings' section of my account.  

 

Any assistance would be really gratefully received.  

 

Best, 

Daniel 

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