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SSM Smart Software Manager On-Prem 8

After upgrade from release 7 to 8 isn't possible to connect via http port 8443

 

[admin@ITTOCMUSATELLITE ~]$ systemctl status netconsole.service
● netconsole.service - SYSV: Initializes network console logging
Loaded: loaded (/etc/rc.d/init.d/netconsole; bad; vendor preset: disabled)
Active: failed (Result: exit-code) since Tue 2020-10-13 09:18:14 UTC; 6min ago
Docs: man:systemd-sysv-generator(8)
Process: 61684 ExecStart=/etc/rc.d/init.d/netconsole start (code=exited, status=6)

Oct 13 09:18:14 ITTOCMUSATELLITE systemd[1]: Starting SYSV: Initializes network console logging...
Oct 13 09:18:14 ITTOCMUSATELLITE netconsole[61684]: Server address not specified in /etc/sysconfig/netconsole
Oct 13 09:18:14 ITTOCMUSATELLITE systemd[1]: netconsole.service: control process exited, code=exited status=6
Oct 13 09:18:14 ITTOCMUSATELLITE systemd[1]: Failed to start SYSV: Initializes network console logging.
Oct 13 09:18:14 ITTOCMUSATELLITE systemd[1]: Unit netconsole.service entered failed state.
Oct 13 09:18:14 ITTOCMUSATELLITE systemd[1]: netconsole.service failed.
[admin@ITTOCMUSATELLITE ~]$
[admin@ITTOCMUSATELLITE ~]$
[admin@ITTOCMUSATELLITE ~]$
[admin@ITTOCMUSATELLITE ~]$ journalctl -xe
Oct 13 09:22:39 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:22:39 UTC 2020 -- waiting for User certificate..
Oct 13 09:22:44 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:22:44 UTC 2020 -- waiting for User certificate..
Oct 13 09:22:49 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:22:49 UTC 2020 -- waiting for User certificate..
Oct 13 09:22:54 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:22:54 UTC 2020 -- waiting for User certificate..
Oct 13 09:22:59 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:22:59 UTC 2020 -- waiting for User certificate..
Oct 13 09:23:04 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:23:04 UTC 2020 -- waiting for User certificate..
Oct 13 09:23:09 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:23:09 UTC 2020 -- waiting for User certificate..
Oct 13 09:23:14 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:23:14 UTC 2020 -- waiting for User certificate..
Oct 13 09:23:19 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:23:19 UTC 2020 -- waiting for User certificate..
Oct 13 09:23:24 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:23:24 UTC 2020 -- waiting for User certificate..
Oct 13 09:23:29 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:23:29 UTC 2020 -- waiting for User certificate..
Oct 13 09:23:34 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:23:34 UTC 2020 -- waiting for User certificate..
Oct 13 09:23:39 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:23:39 UTC 2020 -- waiting for User certificate..
Oct 13 09:23:44 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:23:44 UTC 2020 -- waiting for User certificate..
Oct 13 09:23:49 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:23:49 UTC 2020 -- waiting for User certificate..
Oct 13 09:23:54 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:23:54 UTC 2020 -- waiting for User certificate..
Oct 13 09:23:59 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:23:59 UTC 2020 -- waiting for User certificate..
Oct 13 09:24:04 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:24:04 UTC 2020 -- waiting for User certificate..
Oct 13 09:24:09 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:24:09 UTC 2020 -- waiting for User certificate..
Oct 13 09:24:14 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:24:14 UTC 2020 -- waiting for User certificate..
Oct 13 09:24:19 ITTOCMUSATELLITE 72b53f1e77ab[58454]: Tue Oct 13 09:24:19 UTC 2020 -- waiting for User certificate..

2 Replies 2

ElementaL
Level 1
Level 1

I have a same problem after install last patch:

version:

On-Prem version (current) : 8-202008
On-Prem version (ISO) : 7-201910
Patches installed : 7-202001 8-202004 8-202006 8-202008

netstat -nlp

Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN -
tcp 0 0 10.254.254.254:6000 0.0.0.0:* LISTEN -
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN -
tcp 0 0 127.0.0.1:6379 0.0.0.0:* LISTEN -
tcp6 0 0 :::111 :::* LISTEN -
tcp6 0 0 :::80 :::* LISTEN -
tcp6 0 0 :::22 :::* LISTEN -
tcp6 0 0 :::443 :::* LISTEN -
tcp6 0 0 :::8443 :::* LISTEN -
udp 0 0 0.0.0.0:111 0.0.0.0:* -
udp 0 0 127.0.0.1:323 0.0.0.0:* -
udp 0 0 0.0.0.0:875 0.0.0.0:* -
udp6 0 0 :::111 :::* -
udp6 0 0 ::1:323 :::* -
udp6 0 0 :::875 :::* - 

But I haven't ipv6 network and can't access web. How to fix this?

 

 

 

Hello,

what you see with the command is strange but it is not the cause.

I didn't have time to investigate anymore and solved by installing the new version 8-202008 directly  on a new server.

The biggest work was related to the migration of licenses ......

 

note:
With the new working fine version the info are the same.

 

Last login: Wed Oct 21 06:01:01 UTC 2020 on cron
On-Prem version (current) : 8-202008
On-Prem version (ISO) : 8-202008
Patches installed :

 

admin@itqntvdc1-sr103p ~]$
[admin@itqntvdc1-sr103p ~]$ netstat -nlp
(No info could be read for "-p": geteuid()=1000 but you should be root.)
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp 0 0 127.0.0.1:6379 0.0.0.0:* LISTEN -
tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN -
tcp 0 0 10.254.254.254:6000 0.0.0.0:* LISTEN -
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN -
tcp6 0 0 :::111 :::* LISTEN -
tcp6 0 0 :::80 :::* LISTEN -
tcp6 0 0 :::22 :::* LISTEN -
tcp6 0 0 :::443 :::* LISTEN -
tcp6 0 0 :::8443 :::* LISTEN -
udp 0 0 0.0.0.0:111 0.0.0.0:* -
udp 0 0 127.0.0.1:323 0.0.0.0:* -
udp 0 0 0.0.0.0:922 0.0.0.0:* -
udp6 0 0 :::111 :::* -
udp6 0 0 ::1:323 :::* -
udp6 0 0 :::922 :::* -


The new software working fine, and is it compatible with c9800.

Roberto