Hi Folks - I'm running vmanage version 20.12.3.1 and this happened.
vmanage ui is not opening and its stuck at this
This what ive done so far. I think it can't find the config-db files.
ctl-vmanage01# request nms configuration-db backup path /home/admin/backup-config
Starting backup of configuration-db
config-db backup logs are available in /var/log/nms/neo4j-backup.log file
!
!
!
ctl-vmanage01# request nms configuration-db diagnostics
NMS configuration database
Checking cluster connectivity...
Pinging server 0 on localhost:7687,7474...
Starting Nping 0.7.80 ( https://nmap.org/nping ) at 2025-02-09 05:40 UTC
SENT (0.0015s) Starting TCP Handshake > localhost:7474 (127.0.0.1:7474)
RCVD (0.0015s) Handshake with localhost:7474 (127.0.0.1:7474) completed
SENT (1.0025s) Starting TCP Handshake > localhost:7687 (127.0.0.1:7687)
RCVD (1.0026s) Handshake with localhost:7687 (127.0.0.1:7687) completed
SENT (2.0031s) Starting TCP Handshake > localhost:7474 (127.0.0.1:7474)
RCVD (2.0031s) Handshake with localhost:7474 (127.0.0.1:7474) completed
SENT (3.0041s) Starting TCP Handshake > localhost:7687 (127.0.0.1:7687)
RCVD (3.0041s) Handshake with localhost:7687 (127.0.0.1:7687) completed
SENT (4.0051s) Starting TCP Handshake > localhost:7474 (127.0.0.1:7474)
RCVD (4.0051s) Handshake with localhost:7474 (127.0.0.1:7474) completed
SENT (5.0061s) Starting TCP Handshake > localhost:7687 (127.0.0.1:7687)
RCVD (5.0062s) Handshake with localhost:7687 (127.0.0.1:7687) completed
Max rtt: 0.027ms | Min rtt: 0.013ms | Avg rtt: 0.018ms
TCP connection attempts: 6 | Successful connections: 6 | Failed: 0 (0.00%)
Nping done: 1 IP address pinged in 5.01 seconds
Connecting to localhost...
Database does not exist. Database name: 'neo4j'.
Completed
Total disk space used by configuration-db:
343M .
Detailed disk space usage of configuration-db:
0 database_lock
8.0K neostore
48K neostore.counts.db
1.3M neostore.indexstats.db
76K neostore.labelscanstore.db
8.0K neostore.labeltokenstore.db
40K neostore.labeltokenstore.db.id
16K neostore.labeltokenstore.db.names
40K neostore.labeltokenstore.db.names.id
428K neostore.nodestore.db
92K neostore.nodestore.db.id
8.0K neostore.nodestore.db.labels
40K neostore.nodestore.db.labels.id
8.3M neostore.propertystore.db
2.4M neostore.propertystore.db.arrays
68K neostore.propertystore.db.arrays.id
276K neostore.propertystore.db.id
8.0K neostore.propertystore.db.index
48K neostore.propertystore.db.index.id
32K neostore.propertystore.db.index.keys
40K neostore.propertystore.db.index.keys.id
289M neostore.propertystore.db.strings
2.2M neostore.propertystore.db.strings.id
24K neostore.relationshipgroupstore.db
48K neostore.relationshipgroupstore.db.id
48K neostore.relationshipgroupstore.degrees.db
860K neostore.relationshipstore.db
76K neostore.relationshipstore.db.id
116K neostore.relationshiptypescanstore.db
8.0K neostore.relationshiptypestore.db
40K neostore.relationshiptypestore.db.id
8.0K neostore.relationshiptypestore.db.names
40K neostore.relationshiptypestore.db.names.id
16K neostore.schemastore.db
48K neostore.schemastore.db.id
5.5M profiles
4.0K quarantine_marker
32M schema
ctl-vmanage01#
