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WTC - General error occurred in file operation

RyanTracey38504
Level 1
Level 1

I'm able to record my sessions on Webex Training Center, which saves the recordings in ARF format.

However when I try to play these files on Network Recording Player, I strike the error "General error occurred in file operation".

The Webex Help Center advises uninstalling and reinstalling Network Recording Player, which I've done in vain.

Does anyone know how to fix this?

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