Switch RMA Issue

[Rohit Ranjan Ghosh]

Dear Sir,

My SG 350 switch dead log the call create service id 694670942,

Last 3 Month not create RMA.

OLD RMA NO-802487970 and OLD Switch Serial no-DNI2552009F
Replace Switch Serial No-DNI2544004J

[Kasun Bandara]

did you completed all requested details requested by TAC engineer? if pending side is Cisco, you can escalate the issue.

[Rohit Ranjan Ghosh]

Yes All document and touch any time.

[Rohit Ranjan Ghosh]

NO issue resolve.

[Rohit Ranjan Ghosh]

Dear Sir,

Very painful service.