iPhone/iPad app needs to be closed from the background

[Scott Fella]

I noticed that after a while the app is slow to respond when I add a reply. When this happens, I have to close the app and then close it also from running in the background. Usually I do this multiple times in a day.

I'm guessing this might be normal, but wanted to ask. Many times I only have a few apps that are running so that was my concern.

Sent from Cisco Technical Support iPhone App

[Kent Wong]

Hi Scott,

Thanks for reaching out.  Can you tell me what is your typical usage pattern is? Do you mostly read and then do a reply and it is slow or do you do multiple replies and it gets slower after each one?

Regards,

Kent Wong

Mobile Product Manager, Cisco

[Scott Fella]

Well I'm on it almost constantly.  I don't use my computer that much, so its my iphone mayber 90%, my ipad 9% and my computer 1%.

Thanks,

Scott

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[Kent Wong]

This helps Scott.  Can you clarify if you experience the slowness after a single reply or if it progressively gets slower after several replies?

Thanks,

Kent Wong

Mobile Product Manager, Cisco

[Scott Fella]

It's progressively slower. So when I reply and it stays loading for a while, then I just close the app and close it on the background.

Sent from Cisco Technical Support iPhone App

[Kent Wong]

Thanks Scott, I'll relay this information to our engineering team.  I appreciate the info.

[Scott Fella]

No problem. I should try to use my iPad more just to see. Just upgraded my iPhone to iOS 6.1 so hopefully nothing happens bad:)

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[Kent Wong]

Hi Scott,

Can you tell me what generation of iPad and iOS version do you have on yoru iPad?  Also, which iPhone model do you have?

Thanks,

Kent

[Scott Fella]

I have an iPad 3 and an iPhone 5 both running the latest firmware, but it was still an issue with the firmware prior.

Sent from Cisco Technical Support iPhone App

[Scott Fella]

Kent,

I didn't have email notification on so that is why it took a while to reply. Also, even after the upgrade to the app, I still have to shut the app down or else it's just slow.

Sent from Cisco Technical Support iPhone App

[Kent Wong]

No worries, I'll pass this information along to our engineers.  Thanks again!

Kent

[martinaje]

I recently used iOS apps appear, the apps aren't open, but they're in standby mode and I always getting iTunes error 1671 every time when I open an app. I am getting this after installing the latest updates. 

[martinaje]

nice