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How are code accesses (Facs) used?

I am analyzing XSI documents and I found the fac access codes, but not how they are used, could someone help me and give me some guidance or an example?

3 REPLIES 3
tmajjiga
Cisco Employee

FAC can be used for activating or deactivating features like DND, CFA,CFNA ,Call Park etc.,
activating :
We can do it from the end point by its fac code for example :
DND : Dial *78 for activating it
CFA : Dial *90 followed by the Phone number to which number you want to forward example : *904444666690
deactivating :
DND : Dial *79 for deactivating it
CFA : Dial *91 , for deactivating it
from XSI actions page activate or deactivate services by giving the FAC in the Address field of the following path
http(s)://<hostaddress:port>/com.broadsoft.xsi-actions/v2.0/user/<userid>/calls/new

 

to get the list of FAC enabled for the user under http(s)://<hostaddress:port>/com.broadsoft.xsi-actions/v2.0/user/<userid>/profile/fac"

I occupy http (s): // <hostaddress: port> /com.broadsoft.xsi-actions/v2.0/user/ <userid> / calls / new with the FAC, but it creates a new call and does not enable or disable functions.

 

I have problems with putting the call on hold, can these codes help me?

Please check the supported FAC using the following URL
http(s)://<hostaddress:port>/com.broadsoft.xsi-actions/v2.0/user/<userid>/profile/fac"
                                                                  or

Login to CommPilot and navigate through Group>User>Utilities>Feature Access Codes

Call Hold is not supported with FAC, but I can be done using the below path of xsi-actions page

 

http(s)://<hostaddress:port>/com.broadsoft.xsi-actions/v2.0/user/<userid>/calls/<call_id>/hold

 

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