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register account in zoiper

Hi,
When registering an account with Zoiper, according to the instructions in Sandbox Cisco, I must select SIP TCP. After adding the other missing fields, the account has not been successfully registered.

but if I change the transport type in the Zoiper setting to UDP it works.
Does this influence anything?

Everyone's tags (1)
13 REPLIES 13
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Beginner

Re: register account in zoiper

Could you please provide us the log files?

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Re: register account in zoiper

I send my log files by private message.
I also have problems with the call because it ends in 30 seconds (attached .pcapng).
The following requests cannot also be made:
- / v2.0 / user / <userid> / calls / <callid> / Reconnect.
- / v2.0 / user / <userid> / calls / <callid> / Talk

the 2 send me status 200 as a result, but they do not perform actions on the call

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Beginner

Re: register account in zoiper

I couldnt get your log files.
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Re: register account in zoiper

it does not allow me to create a new laboratory, therefore I use the old one. I think the last one didn't end well.

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Re: register account in zoiper

Also I can't create new BroadWork Labs tells me:
[Error 4150] The Group already exists, please use a unique Group ID.

 

My group pruebas.ig-Grp1

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Re: register account in zoiper

any solution by which it does not allow me to register with TCP ?, is it necessary to be registered by tcp and not udp?

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Beginner

Re: register account in zoiper

you should be using UDP for the signalling.
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Re: register account in zoiper

So why sandbox I recommend configuring SIP TCP ?.
I set it up exactly as the sandbox instructions tell me but it doesn't work.

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Beginner

Re: register account in zoiper

Let me check the instructions and get back to you.

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Beginner

Re: register account in zoiper

apologize, sandbox supports both tcp and udp. I just tried with tcp and the register was successful.
Could you share me your tcp failed session, unfortunately I couldn't get the logs share by you in the previous thread.
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Re: register account in zoiper

enable the option to use STUN, and it worked with TCP.
Thank you.
It knows how to disable the click-to-dial option, or make a call without the need for Click-to-dial?.
also the request "calls / <callid> / Talk" doesn't work for me to answer calls, and I don't know why, I don't know how to find out. Could you help me with that please

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Beginner

Re: register account in zoiper

Click to dial is used for third party call-control, I believe it requires an communicator license and a configuration file.
Could you brief your scenario, it will help me to find out the root cause.
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Re: register account in zoiper

I am making a console assistant through the java language in accompaniment with Zoiper, with which it is necessary to call, transfer, forward, but above all, answer a call.
I make requests to make calls, transfers, etc., but I cannot answer a call. I also couldn't resume a call after it stopped.
When I make the request via Java it returns 200 ok. but the action was never carried out.
How could I know why the actions are not carried out?

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