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Unable to login to web portal

Hi skumar1,

I know it sounds very strange but today I cannot login to Broadworks web portal Grp2 again.

After you reset this account last week, I changed the password and made changes to some user configurations.  In last couple days I was only login to Grp1.

I tried to login to Grp2 this morning but I cannot login with both my password and default password.  I really don't know what happen here. 

Is the account password expired? Is it locked if no activity for certain time?

 

Thank you for your help and patient

2 REPLIES 2
Beginner

Re: Unable to login to web portal

Guy,
I am not sure what happened but the account is not locked. please try with the previous password and let me know.
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Re: Unable to login to web portal

It worked now with default (previous) password.  This time I will not change the password and will keep monitor it

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