Does the NBR API provide access to recording statistics?
I am trying to use the NBR API to access statistics about recorded meeting usage. Cisco is able to to provide an Excel report containing many details about current recordings including:
Is there a way to access this data programmatically using the NBR APIs? I am having trouble finding detailed information about the NBR API. The getNBRXmlForReport API looks interesting but I am unsure what to provide for the hashKey parameter. Is this the ticket from the getMeetingTicket API? I tried a few different ways of calling getMeetingTicket but all combinations return the following:
I would like to use the UCCX API in the following scenario and was wondering if anyone could point me in the right direction: Agent Places outbound call using FinesseAgent Ends CallFinesse Automatically Dials Extension 12345 I've tried using&nbs...
Team, Here's an overview of Webex Teams Developer resources.Do you have a nice use-case, app, sample code, etc? Please comment and I will add it!
Webex Developer PortalDeveloper blog Developer suppor...
Did a little birdie tell you that there is a UI refresh of the Finesse desktop in 12.0? Are you worried that the custom gadget(s) that you spent so many hours building will no longer work? Did you hear that there will be agent to agent chat in this releas...
Reqested to display a CUIC report in Finesse Agent Desktop
User wanted stats from a report they had created in CUIC to be displayed as a new tab in Finesse Agent Desktop.
Attached is a solution I got to work us...
I am working on a Webex Teams Bot. It was quite complicated to find all the necessary information to have a running webhook in python. Therefore, I am sharing a simple way to do it here.
It is necessary to have