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How to pull data from WebEx to populate enterprise NOC monitoring application

john-guy
Level 1
Level 1

Hi WebEx Community,

Can someone point me to a document on how to permit a NOC Monitoring system to extract some of the data noted below

  1. Active accounts
  2. Meeting(s) in progress
  3. List name of WebEx conference in progress by name
  4. Detect if SSO/Shibboleth is up or down
  5. Statistics on audio usage

Can I pull information using SNMP Reads, SSH, SFTP, API....?

The monitoring system would receive the data and populate dashboards related to usage, active accounts, meetings in progress and more..

The goal is to populate the data in dashboards for our 7x24 NOC. 

Any suggestions appreciated!

Thank you

John

3 Replies 3

ryanhunt
Level 5
Level 5

You should be able to pull most of that data out and input it into your monitoring software with a custom middleware solution using our XML API.

You can find the relevant documents here: Cisco WebEx XML API

Regards,

-Ryan

pkeschinger
Level 1
Level 1

We are looking for the same type of solution. Have you found what you are looking for?

Hi Patricia,

I'm working with a company to create a dashboard related to WebEx realtime and historical statistics.  I'm gathering information and sending it back to the consultant to assist with our custom dashboard.

John

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