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If your Cloud Collaboration question is not answered quickly, please email devsupport@webex.com for additional help

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Beginner

issues with meeting url

Can you please assist us with this high-priority issue? We are unable to join a WebEx meeting, as it appears the meeting URL is being returned as invalid. Our normal workflow involves making a request to your API to create a join URL, which launches the webex meeting automatically for our users. However, we are being re-directed to a page asking the users to join an unlisted meeting. Here’s the URLs I mentioned above:

Meeting URL:

https://connectprolifiq.webex.com/connectprolifiq/m.php?MTID=m56a98a4e81020adbf945bc2a2ee372be

Re-direct:

https://connectprolifiq.webex.com/mw0401l/mywebex/default.do?siteurl=connectprolifiq&AT=&ST=FAIL&RS=UnknownATCommand

In the link above, you’ll see that the AT value returned to us is empty. Please let us know if you need any further information for our team.

thank you in advance.

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Cisco Employee

Re: issues with meeting url

Hello,

     This behavior was caused by a new bug that was fixed last night, with other developers now reporting success.

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