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What does ExceptionID:030024 mean in CreateUser method of Webex XML API

kusugimo
Cisco Employee
Cisco Employee

Though the same code worked 2-3 days ago, I received the following error when creating Webex users using XML API.
Does anyone know what the exceptionID mean?
I couldn't find any documents which describe the meaning of exceptionID.

<?xml version="1.0" encoding="UTF-8"?>
<serv:message xmlns:serv="http://www.webex.com/schemas/2002/06/service" xmlns:com="http://www.webex.com/schemas/2002/06/common" xmlns:use="http://www.webex.com/schemas/2002/06/service/user">

<serv:header>

<serv:response>

<serv:result>FAILURE</serv:result>
<serv:reason>Fail to provision, update or delete personal account</serv:reason>
<serv:gsbStatus>PRIMARY</serv:gsbStatus>
<serv:exceptionID>030024</serv:exceptionID>

</serv:response>

</serv:header>
<serv:body>

<serv:bodyContent/>

</serv:body>

</serv:message>

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