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Cisco Umbrella 3.1.3 - Safe Search issues

Quintin.Mayo
Level 2
Level 2

Hi,

 

We have a DNS rule that forces safe search on any valid browser, a second policy was set up for mainly the IT team top give more flexibility around safe search blocks. We verified both rules are set up in correct order for the rules to have the right precedence. It seems the policy doesn't get applied to everyone for some reason. We have two users in the same group it works for one and not the other. Any assistance with this would be greatly appreciated.

 

Also, can anyone provide the procedures for giving a specific user access to Youtube as it is getting blocked.

 

Thanks,

1 Reply 1

adamwin
Cisco Employee
Cisco Employee

HI Quintin, this can be tricky to sort out. Have you opened a support case yet?

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