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Umbrella roaming client Unprotected

Hello everyone.

 

I have a big problem about umbrella roaming client.

 

Customer using umbrella roaming client only, but some users (random) are unprotected.

 

As I know, unprotected mode is visit the block sites.

 

So, how can I solve this problem.

 

Please help me.

 

Thanks.

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1 REPLY 1
Cisco Employee

Re: Umbrella roaming client Unprotected

I wonder if the RC is performing DNS against Umbrella DNS servers.

Take a look at this document...
https://support.umbrella.com/hc/en-us/articles/230901248-Umbrella-Roaming-Client-Unprotected-and-Unencrypted

~HTH