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Beginner

Access the Prime License Manager (PLM)

We lost the login/password to access the Prime License Manager.  Is there any way to recover, or get into the system, perhaps with Cisco TAC help?

 

System version: 10.5.2.10000-5

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Re: Access the Prime License Manager (PLM)

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Cisco Employee

Re: Access the Prime License Manager (PLM)

hi,

 

if PLM corresdential with CUCM :

 

use license management list users; to list the user and then to reset the password use - license management reset user password

 

the above command will only change the password for the license manager.

 

if not then you need to use recovery method, refer https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213527-changing-cucm-os-admin-and-security-pass.html

regards

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