Access the Prime License Manager (PLM)

[starrouter1]

We lost the login/password to access the Prime License Manager.  Is there any way to recover, or get into the system, perhaps with Cisco TAC help?

System version: 10.5.2.10000-5

[Jonathan Schulenberg]

Same process as CUCM pwrecovery.
https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213527-changing-cucm-os-admin-and-security-pass.html

[tgaur]

hi,

if PLM corresdential with CUCM :

use license management list users; to list the user and then to reset the password use - license management reset user password

the above command will only change the password for the license manager.

if not then you need to use recovery method, refer https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/213527-changing-cucm-os-admin-and-security-pass.html

regards