04-04-2018 10:55 AM - edited 03-17-2019 07:26 PM
I have implemented Cisco Meeting Server and added a new conference bridge .. to use the ad hoc video conference feature, the test succeeded with SX 10,20 DX 70,80 and 8845 phones but with jabber users the video conference call will drop after a certain time.
Why this behavior with jabber end users ?
Thanks
Elie Gerges
04-05-2018 03:02 PM
It sounds like a network issue
Do you try to sniffer that? see what do you get after some RTP packages..and do not forget to play the SIP debug on the CMS side.
04-07-2018 07:13 AM
Hi Lior,
I will check this with jabber for Desktop cz it seems that both mobile and desktop versions of Jabber have the same behavior.
What i should check regarding SIP debug from CMS GUI ??
Best Regards,
Elie
04-07-2018 08:30 AM
do you have experiences with video only issue or video+audio issue?
Ad-hoc or rendezvous meeting in the bottom line from CMS perspective is the same.
Check if the issue occurs for regular meeting? try to make a call to space with some participants and look if the Jabber call will drop.
See what exist between the Jabber Users (desktop) to the CMS? FW? or Router with QOS specific plan or something like that..
In CMS console/SSH, take a sniffer also to compare with the sniffer of Jabber client.
To take sniffer you need to set the command "pcap a" [CTRL+C to stop]
To understand what RTP port is belong to video, audio or sharing content u should to look on the SIP messages between the CMS and the call control server (CUCM for example)
04-05-2018 08:20 PM
Hi,
your Jabber User are in the same subnetwork of the 8845 Phone?
Best regards,
Marcelo Morais
04-07-2018 07:06 AM
Hi Marcelo,
Wireless users are not in the same subnetwork.
Best Regards,
Elie
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