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Beginner

After login show "Your account has been suspended", How can I fix it ?

After login show "Your account has been suspended", How can I fix it ?

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13 REPLIES 13
Cisco Employee

Re: After login show "Your account has been suspended", How can I fix it ?

Was the login to a particular application?  Did this message show up after a number of failed logins?  Can you pass along the email address of the account in question.

Louis

Beginner

Re: After login show "Your account has been suspended", How can I fix it ?

Hi IPRATT,

ive been facing the same issue since many weeks, i was never able to login once to the spark application on windows or on the web, it always gives me the message "Your account has been suspended", even after requesting a new password or password reset i keep getting this message.

there is no support on this on spark website, or a way to fix or chat with anyone there as well.

my email being used is s.halaby@pcdealnet.com.lb appreciate if you can guide me into fixing this issue

Saeed

Cisco Employee

Re: After login show "Your account has been suspended", How can I fix it ?

Saeed,

Please try again.

Louis

Highlighted
Beginner

Re: After login show "Your account has been suspended", How can I fix it ?

Hi IPRATT,

Perfect my friend, iam logged in and will start to use this, ill deploy it to my team and come back to you if they face the same issue(s).

Thanks again for your reply and actions..

Best Regards

Saeed Halaby

PCDealNet - Cisco / Rittal Product Manager

+961-3-34 77 16

Beginner

Re: After login show "Your account has been suspended", How can I fix it ?

Hi Louis,

Even i am also facing the same issue, my email id is javedkoor@gmail.com.

Appreciate if you fix this issue for me too.


Regards,

Javed Koor

Cisco Employee

Re: After login show "Your account has been suspended", How can I fix it ?

Javed,

Please try again.

Louis

Beginner

Re: After login show "Your account has been suspended", How can I fix it ?

Louis,

Still the same error "your account has been suspended"

Well i can reset my password which is successful without issue.

Thanks,

Javed

Beginner

Re: After login show "Your account has been suspended", How can I fix it ?

Dear Louis


I'm facing with same issue, Could you fix it ?

boonchai.a@dcs.premier.co.th


Thank in advance

Beginner

Re: After login show "Your account has been suspended", How can I fix it ?

Louis,


Could you fix it for me also ?

boonchai.a@dcs.premier.co.th


Beginner

Re: After login show "Your account has been suspended", How can I fix it ?

Hi

I am having same issue. The problem is that I cannot have another email address with my employer and the one I have does not work

Email address: rvemuri@investcorp.com

Thanks

Ram

Beginner

Re: After login show "Your account has been suspended", How can I fix it ?

Hi lpratt

Can you please check my "Your account has been suspended" while using spark. Tried contacting support, and it is frustrating.

The problem is that I cannot have another email address with my employer and the one I have does not work

I can reset my password. and getting reset, account updated emails after password update

Thanks

Ram

rvemuri@investcorp.com

Beginner

Re: After login show "Your account has been suspended", How can I fix it ?

I am facing the same issue here

my email: lzuhair@ctelecoms.com.sa

Beginner

Re: After login show "Your account has been suspended", How can I fix it ?

I believe i am facing a similar issue. I am in a login loop. I can login and just get a white page, then get sent back to the login screen. I can reset my password but still get put back in the same login loop.

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