Ask the Expert: Jabber for Windows 9.2 - Configuration and Features

[ciscomoderator]

With Maqsood Mushtaq

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn how to install, configure, and troubleshoot Cisco Jabber for Windows 9.2 with Cisco engineer Maqsood Mushtaq. With Cisco Jabber for Windows 9.2, you can now define multiple comma-separated values to filter search queries, use different product modes, and set up secure audio and video traffic. In this session, you’ll learn what requirements are necessary in order to set up the client properly and new features in this release.

Maqsood Mushtaq is a software engineer at Cisco in the Clients and Mobility Business Unit in Galway. He has provided support/bug fixes for Cisco Unified Personal Communicator (UPC) 8.x and Cisco Unified Communications Integration for Microsoft Office Communicator/Lync. Currently he supports Cisco Jabber for Windows. This includes setup, configuration, tracking customer feedback, and maintenance releases. He has over three and a half years of experience in working with Cisco Unified Communications applications, including work as a developer on visual voicemail for Cisco IP phones, Cisco Phone Designer, and Cisco UPC 8.x. He also has worked with Java MIDlets, C#, .NET, Windows Presentation Foundation, and InstallShield.

Remember to use the rating system to let Maqsood know if you have received an adequate response. 

Maqsood might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice and Video sub-community   discussion forum shortly after the event. This event lasts through June 14, 2013. Visit this forum often to view responses to your questions and the questions of other community members.

[Ray Morehead]

Hi Maqsood,

We finally got JABW working and after playing around with it, i'm curious...is it possible to do group video chat? When we were testing it I noticed there was an option for such capability. I'm just not sure if its only for chat or is video possible? If so, what do we need to do to get group video chat functional?

Thanks.

~Ray

[Muhammad Maqsood Mushtaq]

Hi Ray,

A video conferencing server (e.g. Cisco Unified Videoconferencing 7.0) is required for group video call.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps6836/ps12511/data_sheet_c78-704195.html

Thanks,

Maqsood

[Jamin Horton]

Hello,

I'm wanting to know if you can integrate the Cisco Jabber client for Windows and the Iphone Jabber client for Iphone? Would I set up Deskphone Integration? Is the Windows Jabber client for Windows considered a Deskphone? My current issue is I'm having problems when I put the call on hold on my Windows Jabber Client I get a pop up on the Iphone Jabber Client asking me if I want to transfer it. I select Yes and it immediately drops the call. Calls on Iphone can be retrieved from Windows Jabber Client. Any help is appreciated.

I'm running CUPS 9.1 and Jabber Clients 9.2