cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
31387
Views
49
Helpful
97
Replies
Highlighted
Beginner

Re: Ask the Experts

pls am really havin some kind of issues switchng from the tms agent legacy mode to the tms provision extension mode? its tellin me to : base group ID for the default connection configuration service s not the correct format? pls anyone who can help me out Sent from Cisco Technical Support iPhone App

Highlighted

Ask the Experts

Hi,

I am not sure sure what is the query here? This form is for "Jabber for Windows" related questions.

Thanks,

Maqsood

Highlighted
Enthusiast

Ask the Experts

Hi Maqsood,

I have already posted the same question in sub-community jabber clients.
My post was :

Please  advise if it's possible to get presence status  for ip phone 79xx or  99xx from Jabber client through SIP Trunk between CUCM 8.5 and CUP 8.5 ?

the Watcher is : Jabber Client

Presence Entity : Cisco Ip Phone 79xx / 99xx

Please, let me know if it's possible or not.
Highlighted

Ask the Experts

Hi,

Yes, phone presence is supported for these modals in Jabber for Windows. If you are having problem with this, please review following post:

Jabber for Windows - Troubleshooting Phone Presence

Thanks,

Maqsood

Highlighted
Beginner

Ask the Experts

HI

I have deployed cisco jabber for windows Version 9.0.1 Build 8802 on my work premises. The staff has there own personal address books on theire desk phones and they want to sync them with cisco jabber. Is it possible ?

If there is any way to do it please let me know.

Thanks

Highlighted

Ask the Experts

Hi,

There is no option available to access the address book on phone. Only source for Jabber is AD, CUCM or Outlook contacts (9.1 and above).

Thanks,

Maqsood

Highlighted
Beginner

Ask the Experts

Hello,

Is it still not possible to use Jabber on a Galaxy S2 with Android 4 installed?

Thanks

Highlighted
Beginner

Ask the Experts

Jabber - Cannot add contacts

When attempting to add a contact in Jabber, a message states 'The system is unable to add contacts at this time.

Were running 9.1.0 and have uninstalled and reinstalled Jabber, I have about 10 contacts at this stage but can't add anymore, i'm also trying to add people from within my own company.

Highlighted

Ask the Experts

Are the contacts that you are trying to add CUP enable in call manager?

Highlighted
Beginner

Ask the Experts

Hi there Maqsood,

We are in the process of customizing our Jabber for Windows installation, we have the jabber XML file configured, however we would like to know if there is a way to reference the SAMACCOUNTNAME outside of the Photo section?

We are building an extensible tab extension for Photo uploads and would like to access the logged in username so we can work out which photo to change?

Is that variable exposed at all or can we access the photo url within the XML config file, but outside of the Photo URI substitution section?

I hope that made sense!

Regards,

Matt

Highlighted

Re: Ask the Experts

Hi Matt,

You can access the logged in user id via "${UserID} token". This is documented under Custom Embedded Tabs section in admin guide.

Note: In On-Prem (CUP) deployment sAMAccountName is the default value for login. However if directory is integrated with CUCM, it can be mail, employeeNumber, telephoneNumber or userPrincipalName depending on what attribute is used as User ID.

Thanks,

Maqsood

Highlighted
Participant

Re: Ask the Experts

We have HP Elitebook 8460p laptop's with 'Standard VGA Graphics card' as reported by Device Manager.  Cisco Jabber for Telepresence 4.4 fails to load with the 'incompatible' graphics driver error. How is this remedied?  I couldn't easily find a tool that would tell me if this is truely a generic VGA graphics card or some vendors card without the proper drivers loaded.  Is there an OpenGL version for these 'Standard VGA Graphics cards' that Jabber can use?

Highlighted
Beginner

Ask the Experts


Hi Maqsood,

I am trying to get an IPAD3 ready for Jabber Video on my CUCM 8.6.

I already installed the cop file and configured a Device called TAB171 with the extension 171 and the User 171

So far, I am running into the problem that when I am about to start the APP on the IPAD it asks me for a valid E-Mail Address and wants me to register with Cisco/Jabber. The only thing I want to use is Video with my Phones and the IPAD...

When I`m putting any kind of E-Mail adress in and then proceed, I can choose from Telepresence, CUCM and so on.

Choosing CUCM then only leeds me to a stuck of the program. Am I using the wrong APP or what is my problem?

In the guide it says.... "Instructions to select Select Account > Unified Communications Manager after users start the application on their iPad devices"

But as I said - the first thing this APP wants from me is an e-mail address...

Hope you can support me with this!

Stefan

Highlighted
Beginner

Ask the Experts

HI, I am looking to implement Jabber for Everyone on-premise and was wondering if it will support a broadcast message to an AD group. We have a call center and have a current AD group setup that we can currently send messages to from a single  Microsoft Office Communicator user and would like to do the same thing with Jabber for Everyone. Is that possible. We are currently running CUCM 8.6.

Highlighted
Beginner

Ask the Experts

Hi Maqsood,

Is there a place on CUPS or the Jabber for windows client to change how much chat/message history is stored on the local PC?

Thanks

Michael