Attendant Console Advanced (CUACA) 12.0 and Presence

[Bill]

Regarding Attendant Console Advanced version 12.0:

The Presence integration section has changed from the previous version.

There are now some extra fields to be filled in.

Under Presence Management, in the Connectivity section, there is a user@domain field.

What user do we enter here?

I tried using my own, and I am able to successfully test the connection.

But should this be a service account or what?

Also for this setup, I had upgraded from CUACA 11.0.

It looks like the CUPS Plugin service is no longer used.

Is that correct?

The CUPS Plugin Windows service does not start, and the file/folder referenced by the service no longer exists.

But no mention about it in the docs - at least none that I could find.

Are we supposed to just disable the service?

Thanks

[Nithin Eluvathingal]

The Cisco Unified Attendant Console Advanced Presence Server requires a Cisco Unified Communications Manager End User to be able to connect with and interrogate the relevant Presence Service provider (IM&P or WebEx Messenger).

Go through the  section "Preparing Cisco Unified Communications Manager and Cisco Unified Presence" 

[Bill · Accepted solution]

Thank you. I (obviously) missed that.

Exactly what I was looking for.