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Beginner

Authentication Token timeout for WebEx Mobile App in Single Sign On enabled WebEx domains

Greetings,

What is the Authentication Token timeout for WebEx Mobile App in Single Sign On enabled WebEx domains?

Thanks!

cc: nwooler dpond alfonsod crmartin75

7 REPLIES 7
Beginner

Re: Authentication Token timeout for WebEx Mobile App in Single Sign On enabled WebEx domains

cc: +chrmart2

Beginner

Re: Authentication Token timeout for WebEx Mobile App in Single Sign On enabled WebEx domains

Greetings mkee mvild mgervase,

Any thoughts on this? This is a rather urgent issue for us.

Thanks!

Cisco Employee

Re: Authentication Token timeout for WebEx Mobile App in Single Sign On enabled WebEx domains

Sorry for the delayed reply: Session token is saved for 14 days after user signs out.

Beginner

Re: Authentication Token timeout for WebEx Mobile App in Single Sign On enabled WebEx domains

Greetings Maureen,

Is it is possible to change the timeout for the Session token?

Thanks!

Cisco Employee

Re: Authentication Token timeout for WebEx Mobile App in Single Sign On enabled WebEx domains

Restating and elaborating on my previous reply for clarification:

The auth session token is saved for 14 days (default). If a user signs out, if the device kills or terminated the process, or if the network access is terminated, the SP token expires.

Meeting Center can be configured in Super Admin to adjust the timer. I believe you can also do this in the IDP config. Whichever timer is shorter is the one that will be in effect.

Hope that helps.

Beginner

Re: Authentication Token timeout for WebEx Mobile App in Single Sign On enabled WebEx domains

Maureen,

What is the max value that can be set on the timer?

Thanks!

Beginner

Re: Authentication Token timeout for WebEx Mobile App in Single Sign On enabled WebEx domains

Maureen,

Any updates on this?

Thanks!

cc: mvild

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