Authentication Token timeout for WebEx Mobile App in Single Sign On enabled WebEx domains

[Saqib Ali]

Greetings,

What is the Authentication Token timeout for WebEx Mobile App in Single Sign On enabled WebEx domains?

Thanks!

cc: nwooler dpond alfonsod crmartin75

[Saqib Ali]

cc: +chrmart2

[Saqib Ali]

Greetings mkee mvild mgervase,

Any thoughts on this? This is a rather urgent issue for us.

Thanks!

[mvild]

Sorry for the delayed reply: Session token is saved for 14 days after user signs out.

[Saqib Ali]

Greetings Maureen,

Is it is possible to change the timeout for the Session token?

Thanks!

[mvild]

Restating and elaborating on my previous reply for clarification:

The auth session token is saved for 14 days (default). If a user signs out, if the device kills or terminated the process, or if the network access is terminated, the SP token expires.

Meeting Center can be configured in Super Admin to adjust the timer. I believe you can also do this in the IDP config. Whichever timer is shorter is the one that will be in effect.

Hope that helps.

[Saqib Ali]

Maureen,

What is the max value that can be set on the timer?

Thanks!

[Saqib Ali]

Maureen,

Any updates on this?

Thanks!

cc: mvild