working on Webex Call Flow to provide Auto attendant functions. After using Menu step, to provide single digit transfer to frequently used departments, learned that there is ability to simply dial 4 digit extension, without making it another option.
Moved on to using Collect Digits Handler which needs to be followed with a "Flow control" step. problem is setting up the Flow Control. Tired QueueContact, Blind Transfer and GoTo steps. Failing to provide the proper "variable" to make any work.
Looking for input on best option following Collect digits and if using CASE control, then how to configure the Variables.
Thanks
TIm
