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AVG detecting CiscoJabber.exe as a Virus

Javier Morales
Level 1
Level 1

‎09-15-2015 10:24 AM - edited ‎03-17-2019 05:30 PM

We have a deployment of more than 60 users with Jabber for Desktop.

Today, more than 5 of those users report that AVG antivirus detected CiscoJabber.exe as a threat.  Our security team has evaluate those computer and no other threat has been detected other than CiscoJabber.exe.

Has anyone else has this issue?

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Manish Gogna
Cisco Employee
Cisco Employee

‎09-16-2015 03:37 AM

Hi Javier,

This needs to be fixed within AVG. Please check the following post

https://supportforums.cisco.com/discussion/12160621/cisco-jabber-windows-anti-virus-software

You will need to create a rule in the AVG anti-virus program to allow Ciscojabber.exe.

 

Manish

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